login issue

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  mariatl72 · Member · Jan 11, 2017 at 10:40 am

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  not able to login, i have used both username and email address

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Jan 11, 2017 at 6:19 pm

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  Howdy –

  Have you tried to reset your password?
  https://en.support.wordpress.com/passwords/#lost-password

  What site are you trying to access?

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  mariatl72 · Member · Jan 11, 2017 at 6:59 pm

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  thank you for your response.
  yes, i have tried to resent password but no joy
  Maria

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  mariatl72 · Member · Jan 11, 2017 at 6:59 pm

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  ps, wordpress.com

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  staff-zinnia · Staff · Jan 12, 2017 at 1:24 am

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  What site are you trying to access?

  I should have been more specific. What is the site URL that you are trying to work on? I can look up the email address on the account with the site URL.

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  mariatl72 · Member · Jan 12, 2017 at 6:12 am

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  Hello, thanks for your help!

  Have found a way in, i used .com instead of .org
  Best wishes, Maria

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  staff-zinnia · Staff · Jan 12, 2017 at 4:01 pm

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  Hi Maria – Glad to hear you’ve figured this out. Take care!