Login issue

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  thejourneyofparenting · Member · Jun 15, 2018 at 12:52 am

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  Good Afternoon,
  I access WordPress via Bluehost. However, when I try to log in through WordPress directly, it gives me an error.
  Should I open another account in WordPress?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jun 15, 2018 at 10:24 am

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  Hi there,

  Your site is not hosted on WordPress.com, so we cannot help with this, as we have no control over your admin login for that site – that password is stored directly in your site database on your hosting provider’s servers and has nothing to do with your WordPress.com account or the Jetpack plugin that allows you to manage it via our interface.

  What exactly is the error?

  You can see the password reset instructions for your version of WordPress at https://codex.wordpress.org/Resetting_Your_Password

  For more help with this, please post in https://wordpress.org/support/ or contact Bluehost support directly instead.