login issue

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  entdirector · Member · Jul 25, 2021 at 12:24 pm

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  my domain waytolune.com has been logged out and I have been trying to login but it says my username is wrong and I have no idea what the problem is I have tried several time from bluehost to login but it is just not working

  Site: waytolune.com.
  Correct account: Unknown

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  csabarakasz · Staff · Jul 25, 2021 at 9:08 pm

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  Hi there,

  I am sorry to hear you are experiencing troubles with logging in.
  Since we have no access to BlueHost hosted domains, we won’t be able to help here. Please, contact BlueHost directly. This page might be useful for you: https://my.bluehost.com/hosting/help

  I hope that helps!

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  maheldin97 · Member · Jul 25, 2021 at 9:50 pm

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  Hi there!

  That site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) and is hosted by BlueHost.

  WordPress.com and WordPress.org are different. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  You can reach out to your host for help with your site. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.

  The WordPress.org forums are also a great resource for sites using the open-source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting