login Issue

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  aishasoleeva · Member · Aug 12, 2021 at 9:19 pm

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  Hello, I can’t log in with the password that I have been using for a long time and I can’t access the original creator’s password. Will you please help with this issue?

  Site: soleeva.com.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  aishasoleeva · Member · Aug 12, 2021 at 9:44 pm

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  There has been a critical error on your website. Please check your site admin email inbox for instructions.

  I can’t access the email that is that admin, how do I get access to information?

  Site: https://www.soleeva.com/.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  aleone89 · Staff · Aug 13, 2021 at 8:13 am

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  Hello there,

  It looks like the domain soleeva.com is a self-hosted WordPress site with GoDaddy, so our support here is limited.

  A good place to start would be trying to send a password reset for the site and resetting the password.

  Failing that, you would need to contact GoDaddy support: https://godaddy.com/help/contact-us

  I hope this helps.