Login issue

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  splendidmoms · Member · Jul 21, 2022 at 3:43 am

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  I am not able to login my website. The link for reset password says’ Error: Your password reset link appears to be invalid. Please request a new link below.’

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amiteshg93 · Member · Jul 21, 2022 at 5:34 am

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  splendidmoms · Member · Jul 21, 2022 at 5:45 am

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  Hi
  Here is the url

  Home

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  amiteshg93 · Member · Jul 21, 2022 at 6:49 am

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  Hi there,

  splendidmoms.co.in is a site hosted with openprovider and uses open-source WordPress software (from WordPress.org), whereas this forum deals with sites hosted through WordPress.com.

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  To get help with your issues, you may want to try posting your question at the WordPress.org support forum: https://wordpress.org/support/forums

  Hope this helps! :)

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  splendidmoms · Member · Jul 21, 2022 at 7:35 am

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  I was unaware of it. Thankyou Amitesh I will follow the link .

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  amiteshg93 · Member · Jul 21, 2022 at 7:49 am

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  Hello @splendidmoms,

  Great. :)

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  supernovia · Staff · Jul 22, 2022 at 5:32 pm

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  @splendidmoms you might also ask your host for help with this:

  https://wordpress.org/support/article/resetting-your-password/

  Cheers!