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Forums / Login Issues

Login Issues

  • Unknown's avatar
    esiteimagebysara · Member · Apr 25, 2017 at 1:18 am
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    I am and administrator for 2 user sites and cannot sign into one of them with another user name password.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    otpidusprime · Member · Apr 25, 2017 at 11:15 am
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    Hello @esiteimage,
    If you have forgotten your password, go here to reset your password: https://en.wordpress.com/wp-login.php?action=lostpassword

    Read more about resetting password here:
    https://en.support.wordpress.com/passwords/#lost-password

    If you have lost to your account, you can fill up this account recovery form: https://wordpress.com/wp-login.php?action=recovery, using which you have to prove the ownership of the account to the staff when they contact you via the email provided by you on the “What email address should we contact you at?” field.

    Read more about account recovery here:
    https://en.support.wordpress.com/account-recovery/

    If you need staff assistance here you can tag this question with the modlook tag on the Tags section of the sidebar.

    Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

    You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.

    Thanks! 🙂

  • Unknown's avatar
    megberries · Member · Apr 25, 2017 at 1:31 pm
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    Hi, I want to delete my blog: anotherhurrah.wordpress.com but its been ages and ive lost all my log-in details etc etc. please help.

  • Unknown's avatar
    esiteimagebysara · Member · Apr 25, 2017 at 1:55 pm
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    I’m trying to be clear but having a hard time explaining it. I’m only able to use 1 login for 2 profiles. I want to be able to have 2 logins and 2 passwords for 2 accounts. When I try to reset 1 of the password for veggiesandeggs it tries to reset the password for esite image. I can see both profiles but only access through esite image dashboard.

  • Unknown's avatar
    otpidusprime · Member · Apr 25, 2017 at 2:24 pm
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    @megberries to keep the forum better organized, please start a new thread for your question, it will also help you to get answered really quickly as jumping inside a thread creates confusion sometimes 🙂

    You can click this link to start a new thread: https://en.forums.wordpress.com/?new=1

  • Unknown's avatar
    otpidusprime · Member · Apr 25, 2017 at 2:26 pm
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    @esiteimage well that’s a weird issue, it should not happen ideally. You will need staff assistance for this.

    Therefore… I am tagging this question with the modlook tag on the Tags section of the sidebar.

    If you wish to reach the moderator staff directly for your future questions, just add the modlook tag in the Tags section.

    Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

    You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.

    Thanks! 🙂

  • Unknown's avatar
    supernovia · Staff · Apr 25, 2017 at 5:03 pm
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    Hi @esiteimage, are you trying to change the password for this account or another one?

    If it’s for the other one, can you let me know the username and associated email address The email address will be automatically hidden from everyone but staff in our forums, so you can go ahead and type it out here.

  • Unknown's avatar
    esiteimagebysara · Member · Apr 25, 2017 at 5:10 pm
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    danscholl

  • Unknown's avatar
    esiteimagebysara · Member · Apr 25, 2017 at 5:14 pm
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    (email visible only to moderators and staff) or (email visible only to moderators and staff) for danscholl username.
    Am I able to have both emails. I’m doing the website for my cousin who forgets his password and would like to reset it without contacting me but I need to access it to do maintenance on the account.

  • Unknown's avatar
    supernovia · Staff · Apr 25, 2017 at 9:57 pm
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    I’m doing the website for my cousin who forgets his password and would like to reset it without contacting me but I need to access it to do maintenance on the account.

    Got it. I did some digging and I think I see where things went wrong. Please go ahead and try to reset the password once more. Let us know if you need more help.

  • The topic ‘Login Issues’ is closed to new replies.

Tags

  • Account Recovery
  • reset password
  • wpcomhelp

About this topic

  • In: Support
  • 4 participants
  • 9 replies
  • Last activity 9 years
  • Latest reply from esiteimagebysara

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