Login Issues

  • Unknown's avatar

    Hello WordPress Team,
    I am having issues logging into my wordpress dashboard. I bought my domain yesterday from wordpress and I started customizing it but today after logging into my wordpress account, I don’t see any domain there. Also when I try to visit the dashboard at (/wp-admin) it says;

    User link2urfriendmax Cannot Access the Dashboard Requested

    You are logged in as ‘link2urfriendmax’ and do not have the necessary privileges to access the dashboard for ‘Site Title’. If you are not ‘link2urfriendmax’, please log out, and log back in with your username. If you are ‘link2urfriendmax’ and you need access, please ask an administrator of the site to invite you.

  • Unknown's avatar

    Hi,

    1. Share the link to your site/blog if you can, that will help us to help you better.
    2. Looks like you have created more than one WordPress.com accounts. If you remember the username or the email that you used for logging in yesterday, that can get you back into the dashboard of your new site.

    Hope that helps you.

    – bests,

  • Unknown's avatar

    Hi,

    1. Share the link to your site/blog if you can, that will help us to help you better.
    2. Looks like you have created more than one WordPress.com accounts. If you remember the username or the email that you used for logging in yesterday, that can get you back into the dashboard of your new site.

    Hope that helps you.

    – bests,

  • Unknown's avatar

    Thank you so much for your reply.

    Here is my link http://www.urfriendmax.com

  • Unknown's avatar

    Hi,

    You’re likely signed into the wrong account. Please could you sign out of this account and log into the account with the username eyemanrashid and see if that helps you regain access.

    If you’ve forgotten the details, please follow the Account Recovery process: https://en.support.wordpress.com/account-recovery/

    Let us know if you have any further questions. :)

  • Unknown's avatar

    Hi torres126,

    Thanks for replying.

    Actually there is nothing wrong with my login. I can login to my wordpress (through Username and Gmail both) . But after logging into WordPress, I don’t see any domain there. After clicking on “My Site” (Top Left) it says, You don’t have any WordPress sites yet.

    Then I click on “Create a Site” and after filling the form, it asks me if i own a domain or if I have to get a new one. I click on “already own a domain” and it further gives me two option;

    1) Transfer to WordPress.com
    2) Buy Domain Mapping

    Now I don’t understand, why do I need to transfer it if I already bought this domain from WordPress, because yesterday it was working fine (Though I didn’t visit my dashboard but the customization part, adding a theme etc was working fine and yes, I could even see my domain there)

    Even though, i click on Transfer to WordPress and it asks for the site address. When I put my address i.e http://www.urfriendmax.com at first it says “urfriendmax.com is already connected with wordpress” and then all of a sudden, it directs me to a different page where it says; (Also it gives me two more options at the end)

    1) Connect domain without transferring
    2) Transfer different domain

    “can be transferred in 59 days”
    You don’t have to wait though. Connect your domain to your site now, without transferring it.
    Newly-registered domains are not eligible for transfer. was registered 1 days ago, and can be transferred starting December 11, 2018)

    Please help!

  • Unknown's avatar

    Actually there is nothing wrong with my login. I can login to my wordpress (through Username and Gmail both) . But after logging into WordPress, I don’t see any domain there.

    Hi there,

    When a site doesn’t appear in an account, it’s usually because a user is logged in to the wrong account.

    Confirmation of this can be seen in the error message you’re receiving when you attempt to access the site’s dashboard as link2urfriendmax.

    We can also see evidence of this in the different username listed on the site: https://urfriendmax.com/author/eyemanrashid/

    Please try following @torres126’s advice.

    Log out of link2urfriendmax, then log in with the username eyemanrashid.

    Please do not enter an email address or use the Google account option when logging in, just enter eyemanrashid as the username.

  • Unknown's avatar

    Hi garrysixtyeight,

    Thank you so much for your support. You’ve been a great help. Now I can completely access my website. But the only thing which I don’t understand is, how my email has been changed. At first I signed up WordPress with my following email i.e (email visible only to moderators and staff) , but now after logging into my wordpress, it has sent a confirmation message to my different email i.e iieman@hotmail.

    Now the only question i have is, can I change my email address? I mean, can I move it again to “(email visible only to moderators and staff)”.

    Thanks alot one more time :-)

  • Unknown's avatar

    Hi garrysixtyeight,

    Thank you so much for your support.

    You’re welcome, glad @torres126 and I could help :)

    Now the only question i have is, can I change my email address? I mean, can I move it again to “(email redacted)”.

    I’m unable to see your email addresses because the forum redacts them for security reasons.

    You can transfer the site from the eyemanrashid account over to the link2urfriendmax account (and its associated email address) by following the steps outlined at the link below:

    https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/

  • Unknown's avatar

    Thanks alot torres126 and garrysixtyeight. :-)

    Have a good one!

  • Unknown's avatar

    You’re welcome, have a great weekend :)

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