Login Issues

  • Unknown's avatar
    brennankolotinsky · Member ·

    Hello,

    I signed up for WordPress a few days ago through HostGator. For some reason my web admin area, automatically logged me out. I tried logging back in and couldn’t get in. Then I tried resetting my password, and it wouldn’t work. My account is BrennanKolotinsky.com . Can you please help me get back into the admin editting area of my site.

    Thanks.

  • fstat · Staff ·

    Hi there,

    Since your site is using the self-hosted version of WordPress and it is hosted by Hostgator, you need to contact them regarding your login issue.

    We’re only able to provide support for WordPress websites that are hosted by us (WordPress.com). For help with a self-hosted WordPress site you can ask over at the WordPress.org forums:

    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

    WordPress.com vs. WordPress.org

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