Login issues

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  alex371ba8c9a71 · Member · Feb 19, 2021 at 7:37 pm

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  So if i go on the wordpress website and try login in it doesn’t work, the only way i can get in is if I use this link.

  http://www.harvestmoonholidays.com/wp-login.php?redirect_to=http%3A%2F%2Fharvestmoonholidays.com%2Fwp-admin%2F&reauth=1

  Any help would be great.

  Thanks guys and girls

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  helper-heroponriki · Member · Feb 19, 2021 at 8:24 pm

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  It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

  You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  If you want to manage your site on WordPress.com, you would need to install the Jetpack plugin and connect it to your WordPress.com account. You can read more about Jetpack here: https://jetpack.com/