login issues and domain change

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  jennyboyko · Member · Apr 22, 2021 at 2:17 pm

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  hi,
  i am the author of both thecoppertreejewelry and the thecoppertree but i cannot access the coppertree to edit – when i login it only lets me access thecoppertreejewelry –
  additionally, i would like to change thecoppertreejewelry to the thecoppertree and just delete thecoppertree page and only have 1 site
  can i do that?

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  luanluta · Member · Apr 22, 2021 at 2:25 pm

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  Hello there,

  You can switch sites by Clicking on My Sites, then Click Switch Site. Select the site you want to edit from the list. You can see a visual guide how to do that here:
  https://wordpress.com/support/admin-bar/#switch-site

  As for switching the sites, the way you can do that is by exporting the thecoppertreejewelry site and importing into thecoppertree. Now you will have two duplicate sites, and you can just delete the one you don’t want anymore. You can learn more about this process here:
  https://wordpress.com/support/changing-site-address/#using-a-word-press-com-site-address-you-already-own

  Hope this helps!

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  jennyboyko · Member · Apr 22, 2021 at 3:03 pm

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  thank you!
  however, thecoppertree does not appear in my sites when i switch sites?

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  kokkieh · Staff · Apr 23, 2021 at 1:04 pm

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  Hi there,

  Do you mean https://thecoppertree.wordpress.com/?

  That site belongs to a different account. https://thecoppertreejewelry.wordpress.com/ belongs to the jennyboyko username you used to post here, but https://thecoppertree.wordpress.com/ belongs to a different username.

  If you don’t remember the login details for the other username, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.