login issues from PC

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  kristiemyone · Member · Dec 9, 2021 at 7:34 pm

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  i cannot log in from my pc as it doesn’t recognize i already have an account. i can only login in to the website from my phone or tablet. i downloaded the app onto my PC but it keeps giving me new webpage options. it doesn’t recognize i have a website kristiesartgallery.com already. pleasee advise on how to fix this without having to pay for another domain name.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-blorbo · Staff · Dec 9, 2021 at 7:44 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  So, you’ll log in to it through https://kristiesartgallery.com/wp-login.php and not through us.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, if you’d like to manage your WordPress.org site through WordPress.com, that is one of the features of the Jetpack plugin: https://jetpack.com/support/getting-started-with-jetpack/