Login not working for plugins

  • Unknown's avatar
    sesamedriver · Member ·

    I noticed 2 images on my homepage are not displaying. I logged in to admin. Everything looks different. I went to plugins as I think this is where the images are (couldn’t find them on the ‘About Me’ page). I was in there recently to update all the plugins (maybe the cause of missing images?), but this time it says ‘Remote management is required to see this page.’ with a button to ‘Turn on remote management’ I clicked the button, and it asked for my login details again. It said the login details were wrong even though I just logged into admin with them. I requested a new password incase a separate password was needed for plugins now. I clicked the reset password and created a new one. It wouldn’t work!

    I was able to keep moving around admin for the tabs I still had open and can go to admin automatically without entering a login, presumably on my old password (not sure how long this will last), but can’t get to plugins.

    I have asked for help on both the .com and .org forums to no avail. I login at https://wordpress.com/wp-login.php. Then when I click on ‘Turn on remote management’, it takes me to http://www.gastropod.co.uk/wp-login.php?redirect_to=http%3A%2F%2Fwww.gastropod.co.uk%2Fwp-admin%2Fadmin.php%3Fpage%3Djetpack%26configure%3Dmanage&reauth=1 and I get another login page. I enter the new login details and it won’t accept them.

    Aside from the login not working, I don’t understand why I’m being taken away from the normal admin/dashboard now, when before I could do everything in the same place.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Sorry but that site is not hosted by wordpress.COM. Our support docs do not refer to it and we do not provide support for it. You are posting to the wrong support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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