Login problem

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  kashtechy16d509a963 · Member · Nov 29, 2023 at 7:16 pm

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  Hey I’ve got this problem few days ago and I can’t figure out what is happening.
  my admin account is working perfectly fine that I can login to my wp-admin and also via the membership login to my site using my desktop. But the problem is that weirdly I can’t login to my site in my mobile and it keep saying the username is wrong or the password is wrong. I’m very confusing that I can use the same email and password login to wp-admin but not the site its self. And recently I’ve installed a plugin called AppPresser and I can’t login to the dashboard of apppresser using my admin account either, saying that its an unknown email address. Grateful if someone can help me sort out the problem.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  dragstor · Member · Nov 30, 2023 at 7:28 am

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  Hello! 👋🏼

  I checked your site, and it looks like your site is a self-hosted WordPress site, not hosted on WordPress.com (you can read about the differences here).

  Your site is hosted with Hostinger: https://whohosts.pro/kashtechy.com.

  💡 Please note, this forum is for WordPress.com sites, and we can’t provide help for self-hosted WordPress sites.

  I suggest asking your question in the WordPress.org support forum:

  • https://wordpress.org/support/forums/

  There is a great community of WordPress.org users who can probably help you out there.