Login problem

• 

  riccardobernucci · Member · Apr 10, 2014 at 3:46 pm

  • Copy link
  • Add topic to favorites

  HI,
  I have a problem with the login at http://localhost/wordpress/wp-login.php
  I have lost my password but no mail arrive to my e-mail account (email visible only to moderators and staff)
  Could you solve this problem?!
  Thank you so much
  sorry for my english!!

  The blog I need help with is: (visible only to logged in users)

• 

  mindelson · Member · Apr 10, 2014 at 4:02 pm

  • Copy link

  Hey there,
  Did you check your junk/spam folder for the email?

• 

  riccardobernucci · Member · Apr 10, 2014 at 4:06 pm

  • Copy link

  sure! there are not mail in that folder… i think that is an hotmail problem … but i don’t know how can i solve it..!

• 

  mindelson · Member · Apr 10, 2014 at 4:09 pm

  • Copy link

  Thanks for the additional information.

  I’ll tag this for staff attention. Please subscribe to this thread so you will know when they assist you.

  Staff is backlogged and works through threads in chronological order. Please don’t reply again as it will push this further into the backlog. The best thing to do is be patient, and know that they will take care of you as soon as they are able.

  Have a good day! =)

• 

  jeremeylduvall · Member · Apr 11, 2014 at 4:57 pm

  • Copy link

  Hi @riccardobernucci,

  Just to confirm, you’re using the Lost Password form here:

  https://en.wordpress.com/wp-login.php?action=lostpassword

  Is that correct? If so, are you still not receiving the email to reset your password?