login problem

• 

  munchkery · Member · Mar 31, 2018 at 9:04 pm

  • Copy link
  • Add topic to favorites

  I just started with all the wp blog things. And I selected a theme I like for the blog, but when I press the CUstomize button, it directs me from the WP app, to Safari, and asks me to login, but when i put my credentials in, it says they are wrong. I am sure they are correct so I do not know what to do. Help?

  The blog I need help with is: (visible only to logged in users)

• 

  shubhamgmath · Member · Apr 1, 2018 at 12:46 am

  • Copy link

  Hi munchkery

  Your site munchkery.com is using WordPress.org software which is hosted on another host. So WordPress.com forum is not the right place to get the solution for your question.

  You can post your question in WordPress.org forum:
  https://wordpress.org/support/forums/

  For more information here is the support documentation link below:
  https://codex.wordpress.org/

  WordPress.com forum helps the sites hosted on WordPress.com only
  WordPress.com and WordPress.org are both different platforms, you can find more information for this here:
  https://en.support.wordpress.com/com-vs-org/

  You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
  https://wordpress.org/support/register.php

  Hope this helps

• 

  ceoadebayo · Member · Apr 1, 2018 at 1:06 am

  • Copy link

  Hi there,

  Like @shubhamgmath rightly said you can get help resolving your issues on the WordPress.ORG forum but try to Clear your browser cookies and cache. Also, make sure that your browser has cookies enabled. After doing that restart your browser and then try to log in. This should fix the issue.

  http://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/.