Login problem

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  aasbdcom · Member · Feb 1, 2020 at 2:09 am

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  Hi I have own hosting blog and domain name is aas-bd.com but I cannot login to wordpress dashboard. When I go to set new password it is said from help that password email link has been sent but I do not see any email in inbox. What Can I do now?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Feb 1, 2020 at 9:02 am

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  Hi there,

  Your site is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please post in https://wordpress.org/support/forums or contact your hosting provider instead.