Login problem

• 

  rvasquezinc · Member · May 23, 2022 at 4:27 am

  • Copy link
  • Add topic to favorites

  I am having a problem accessing my login information for IP 45.77.236.130 WordPress.

  I changed my password through admin but I cannot login when I go through bluehost or my server vultr. I really need help accessing my WordPress.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · May 23, 2022 at 6:50 am

  • Copy link

  Hi there,

  The IP address you gave above appears to be for the hosting provider, https://www.choopa.com/. If you have a site hosted with them, please contact them directly for help. Alternatively you can ask the WordPress.org community, who makes the open source WordPress software you’re using, for advice in their forums at https://wordpress.org/support/forums/

  Likewise, if you’re trying to access a site hosted with Bluehost.com, you’ll need to contact them directly.

  The forum you’re posting to now is for another hosting provider, WordPress.com, and we only have control over sites that are hosted on our servers.