Login problem (page has no reaction)
-
Hello,
I would be very grateful for your advice to solve this issue:
I cannot access my admin area. when I click the “Log-in” button nothing happens… As if the button doesn’t react to my request to login.
I don’t receive any “error message” or “error password”, it just stays on the login page without entering the admin area.I tried to solve this issue and I received this answer / info (not in the forum):
“…This is related to an issue establishing a captcha for the login page which is preventing it from doing anything else. So it looks like one of the plugins on your website has caused an issue that is preventing you from logging into your site…. To regain access to the administration area you will need to disable whichever plugin is causing the problem…. Once all plugins are disabled you will be able to access your administration area again and then you can re-active all plugins except for the one that broke your login form.”
If this is the right direction, I have no idea how to access the plugins, neither to locate which one is causing this issue…
Is anyone familiar with that and can give me a clear guidance?Thank you in advance !
The blog I need help with is: (visible only to logged in users)
-
Hi there,
The website ‘naamahealing.com’ you have posted uses open-source WordPress software (from WordPress.org) and is hosted with Siteground, while this forum uses the hosted WordPress.com platform.
They’re very similar, but two separate things.
https://wordpress.com/support/com-vs-org/To get help with your issues, you may want to try posting your question at the WordPress.org support forum:https://wordpress.org/support/forums
It sure does have a problem with one of your plugins that prevents it from taking login requests.
Hope this helps! :)
-
Thank you very much for your answer and for directing me to the right forum !
Gratitude :-)
- The topic ‘Login problem (page has no reaction)’ is closed to new replies.
WordPress.com Forums 