Login problem with my WordPress Blog.

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  paulaueri · Member · Jun 26, 2020 at 11:07 am

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  I have a blog, and I lost my email ID due to inactivity and now WordPress is asking to reset my password. But I am unable to recover my email ID as well as my blog.
  Here is the link: https://lightningprotectiondesignblog.wordpress.com/

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  supernovia · Staff · Jun 26, 2020 at 10:51 pm

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  Hi @paulaueri, are you able to contact your mail provider to get the address back? We need evidence the site belongs to you. Otherwise, anyone could take over your site just by saying it’s theirs.

  Since this is a free site, your best bet will be regaining access to email.

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  paulaueri · Member · Jun 27, 2020 at 4:51 am

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  Hello,

  Thanks for responding. Yes I understand this situation but, I have already contacted the Email services and No Luck….
  They disabled my email from their system and there is no way to recover that.

  For my WordPress blog, I just have my previous credentials. Is this issue persists I will lose this blog. All I need is to login with my credentials and I will setup a 2 way authentication with my phone number.

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  staff-doublebassd · Staff · Jun 27, 2020 at 4:14 pm

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  Hey there,

  If you could please fill out our account recovery form, we’ll see what we can do to assist you in regaining access to your account.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  Please visit our support page for more information on recovering your account.

  Thanks!