Login Problems
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The login feature for my website no longer works. That means all of my users have trouble logging in. I can log in only if i use this link: http://americankenpokarate.net/wp-login.php
Can someone please help me? -
Hi –
It seems that you’re using the WordPress installation for your site rather than us at WordPress.com. There’s 2 versions of WordPress. This page has more details about those differences: https://en.support.wordpress.com/com-vs-org/
The site was registered at GoDaddy and is currently pointed to domain control.
For help, contact the above, or visit the community at https://wordpress.org/support/
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When i click on the link above, I enter into a maze of confusion. There is no place to post my question. I feel desperate for help and there is nobody to talk to to walk me through the problem-solving.
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Sorry to hear you’re having trouble getting support for your self-hosted WordPress site. The version of WordPress you are using is supported by a volunteer community through public forums found at the link Liz provided. A direct link to the forums homepage can be found at:
In some cases, your host, GoDaddy may also be able to help you troubleshoot your WordPress problems so you may want to try reaching out to their support.
If I was in your shoes what I would try is, after ensuring I had a backup, disabling all plugins for the site one at a time to see if this enables the ability to log in. You may also try disabling your theme to see if it’s a problem with the theme itself.
Unfortunately since the version of WordPress you are running is outside of our servers we don’t have access to the site itself so the troubleshooting we can perform is limited. Hopefully, this points you in the right direction and if you have any other questions about the differences between WordPress.com and self-hosted WordPress sites let us know.
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