Login problems

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  theflyingtribe · Member · Nov 20, 2019 at 8:40 am

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  Hi there, I tried to reset my password but the system doesn’t recognize my email address, but if I try with another email, it says that I’ll receive a link to reset the password, but I don’t. I tried so many times, I’m stuck and can’t work on the website anymore. Please help me. Thank you. Debbie

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Nov 20, 2019 at 11:55 am

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  Hi there Debbie!

  Please check out this page and fill out the Account Recovery form to regain access to the account:

  Recover your account

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  medusa7707 · Member · Nov 22, 2019 at 6:59 pm

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  well looks like everybody has the same problems with login, is the software file corrupted, I can’t log in as well ..site is a mess

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  staff-zinnia · Staff · Nov 22, 2019 at 7:12 pm

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  medusa7707 –

  Sounds like you’re actually using the open source WordPress.org software — not our managed hosting environment at WordPress.com. Please share your site URL for confirmation.

  Help with WordPress.org comes from https://wordpress.org/support/forums/