Login problems

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  nordictailors · Member · Jan 20, 2023 at 8:50 am

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  Hi, we are having troubles with our login on the site.
  We have tried both emails that we always use for login, but the system says that the email or password is wrong.
  When we try to make a new password it says error.

  Can you help us?
  Thanks!

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Jan 21, 2023 at 3:14 am

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  Hi there, an account here with us would be different from any you have in your own copy of the WordPress code. Are you using nordictailors.com/wp-admin to log in?

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options. Several don’t require access to wp-admin or email, just your hosting tools. You could also search the forums for the free WordPress software for the error you get, as someone may have shared the answer there.

  After you’ve regained access to your site, you’d be welcome to host your site here if you’d like. Your plan would include SSL hosting, maintenance, security, spam filtering, and backups, plus you’d get direct WordPress support. That way we’d be here to help if you need anything, and we’d have your back when it comes to errors and whatnot. Let us know how we can help!