login to another account

• 

  violetvanhees · Member · May 28, 2014 at 7:59 pm

  • Copy link
  • Add topic to favorites

  I have a couple of wordpress sites, and now I want to help my sister in law set up a wordpress website.

  We set up a wordpress account for her last fall, and I now want to access her account to create a website for her, but I am not able to login to her account from my computer.

  I have her username and password. When I insert them in the login page, I get the “incorrect username or password” message. She created a new password yesterday just to be sure that was not the issue, but still no luck.

  The account is savarysandbox.wordpress.com . There is no blog/website set up there yet, but I think it is still registered.

  Any suggestions on what I am doing incorrectly/what I need to do?

  thanks –
  Violet

  The blog I need help with is: (visible only to logged in users)

• 

  violetvanhees · Member · May 28, 2014 at 8:01 pm

  • Copy link

  Ah – in that note I just posted, it says at the bottom that I need help with my own blog site, “feldenkraisjourney.wordpress.com”. That is incorrect (and I think it was automatically added to my note).

  The site I need help with is savarysandbox.wordpress.com.

  thanks –
  Violet

• 

  timethief · Member · May 28, 2014 at 8:09 pm

  • Copy link

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard at http://savarysandbox.wordpress.com/wp-admin/

  You need to log out of wordpress.com completely and clear your browser cache and cookies to be able to use the other log on information. http://en.support.wordpress.com/browser-issues/

• 

  lovelytalukdar · Member · Jun 1, 2014 at 5:00 pm

  • Copy link

  lovely
  Bangladesh