Login – Unable to access WP

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  dazzathebuzzz · Member · Sep 7, 2023 at 5:46 am

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  Hello – I REALLY need some help here (please). I have a website with WordPress which was developed out of Pakistan via Fiverr, therefore all authorisations etc were set up by him. After a recent Apple update, all passwords were cleared, and now my usual wp-login.php for my site (www.thebuzzz.com.au) does not recognise ANY emails I may have had associated with the site to log in!! The developer is NOT helping at all (he’s been paid of course) and says he also can’t gain access. I tried to request a reset from WordPress, however of course you guys are asking for one of 3 proofs of ownership, which I don’t have because I didn’t set it up orginally. What can I do to access my site? How can I prove ownership or at very least reset password so I can get in?

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  fstat · Staff · Sep 7, 2023 at 12:23 pm

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  I’ve already replied to the other thread you posted. So please follow up there.

  https://wordpress.com/forums/topic/login-issue-69/