loging in

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  ashley0829 · Member · Jan 26, 2021 at 3:33 am

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  every time I go to log into worepress I have to go and change my password everytime because it keeps telling me it is wrong. This is the third time I am having to reset my password and I have to request an email to be sent sevral times before receiving even one of the password recovery email.

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  franxiscoflores1 · Member · Jan 26, 2021 at 6:36 am

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  Hi,

  can you tell us the URL of your site

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  ashley0829 · Member · Jan 26, 2021 at 5:21 pm

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  https://aandsshopping.com/

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  franxiscoflores1 · Member · Jan 26, 2021 at 6:38 pm

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  Hi there!

  we are sorry, this site is not hosted with WordPress.com. It is a site using open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.