Logo

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  bdwight505 · Member · Sep 23, 2018 at 2:58 pm

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  I need to move my logo, how can I do that?

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Sep 24, 2018 at 11:06 am

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  Hi bdwight505,

  The logo on cebsolution.wordpress.com is currently positioned on the left, where would you like to move it to? Once I know for sure, I can check whether this will be possible. Your plan includes email and Live Chat support so you are welcome to start a chat if you prefer.

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  bdwight505 · Member · Oct 1, 2018 at 2:39 pm

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  Hi I think I figure out how to move the Logo, but now that our domain name is registered when I click view site its saying page cannot be displayed, does it take a little time before cebsolution.com will work?

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  gemmacevans · Member · Oct 2, 2018 at 3:39 pm

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  cebsolution.com was successfully transferred to WordPress.com but I noticed the name servers are still pointing to GoDaddy — the domain isn’t working because no A records are set on their end.

  Do you wish to use cebsolution.com as the custom domain for cebsolution.wordpress.com (which will hide the free address)? Or do you want to continue pointing the domain to a site hosted by GoDaddy?

  Just let me know and we can look at the next steps needed to get the domain working.

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  bdwight505 · Member · Oct 2, 2018 at 5:23 pm

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  Hi, Thanks for getting back to me. Yes we wish to use cebsolution.com as the domain address.

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  staff-zinnia · Staff · Oct 2, 2018 at 7:33 pm

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  Apologies – I’m still not certain if you are planning to use cebsolution.com on WordPress.com or GoDaddy?

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  bdwight505 · Member · Oct 2, 2018 at 7:43 pm

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  Hi, Yes, we wish to use cebsolution.com as the custom domain for cebsolution.wordpress.com with wordpress.com

  Sorry for the confusion, I thought that’s what the transfer did.

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  staff-zinnia · Staff · Oct 2, 2018 at 8:30 pm

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  The current name servers on that domain are still pointed to GoDaddy via

  ns15.domaincontrol.com
  ns16.domaincontrol.com

  I have reset those name servers to point back to WordPress.com and the domain should show a WordPress.com site for you now in the browser.

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  bdwight505 · Member · Oct 2, 2018 at 8:35 pm

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  ok sorry I’m not too sure I understand. When people visit our website will they be able to type cebsolution.com into the browser?

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  staff-zinnia · Staff · Oct 2, 2018 at 8:37 pm

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  Yes, and it will show a WordPress.com site when they do instead of a GoDaddy site.

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  bdwight505 · Member · Oct 2, 2018 at 8:52 pm

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  Ok perfect, Thank you for clarifying for me.

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  bdwight505 · Member · Oct 2, 2018 at 8:53 pm

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  Will this take effect right away?

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  fstat · Staff · Oct 3, 2018 at 4:09 pm

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  Hi there,

  Your domain is already pointing to your WordPress.com site. But, if you’re still not able to load it, I suggest clearing your browser’s cache and trying again. Here’s how to do that:

  Solve Common Browser Issues

  If this still doesn’t work or you have more questions, just let me know and I’ll be happy to help!