• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / Logo change problem

Logo change problem

  • Unknown's avatar
    messageinnabottle1c9a4529b9 · Member · Nov 9, 2019 at 5:35 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    Hopefully, somebody can help me with this because it’s driving absolutely crazy. I’ve spent the entire day trying to fix the problem. I’ve tried everything and now I am out of ideas and out of patience.

    I’m using OceanWP theme. I make edits and it shows as changed in Chrome browser and it shows as changed. I edit the logo to use my own logo, save and publish and it won’t show up as changed. However, if I use Edge browser the logo shows up as changed. If I use Chrome on another computer it shows up as changed.

    I’ve emptied the cache in Chrome, WP, and also Bluehost. It makes no sense. If it was a problem with the cache it wouldn’t show ANY changes at all – not just the logo… but I have emptied them all the same just in case and the problem persists.

  • Unknown's avatar
    staff-mckluskey · Staff · Nov 9, 2019 at 6:00 pm
    • Copy link Copy link

    Hi there!

    I’m sorry to be the bearer of bad news but you’re in the wrong forum. Your site is using the open-source WordPress.org software so I suggest you look for help here:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only.
    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

  • Unknown's avatar
    messageinnabottle1c9a4529b9 · Member · Nov 9, 2019 at 6:07 pm
    • Copy link Copy link

    Thank you :-)

  • The topic ‘Logo change problem’ is closed to new replies.

Tags

  • Cache
  • help
  • logo
  • newbie
  • oceanwp
  • Problem

About this topic

  • In: Support
  • 2 participants
  • 2 replies
  • Last activity 6 years
  • Latest reply from messageinnabottle1c9a4529b9

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions