Logo Reduction oh mobile site for "SNAPS" theme

  • Unknown's avatar
    petitexplorersonline · Member ·

    Hi I didnt have CSS access as I’m using the free to use version.

    I have been building my site based on the “SNAP” Theme template and all seems to be working well. However, when I tried to view the logo preview on the site builder for mobile interface, it seemed to work well.

    However, when I use my phone to actually access the website, it initially looks like the logo in the preview then suddenly in a flash shrunk to a much smaller size logo. I cant seemed to be able to solve this issue.

    The logo loads fins on my laptop. Just seems minute in the mobile interface and doesnt look like the preview shown in the demo.

    Can anyone help? Thanks alot

  • fstat · Staff ·

    Hi there,

    I don’t see a logo on your site just a banner image. Please insert your logo so that I can test it on my end and see how I can help you fix it.

  • Unknown's avatar
    petitexplorersonline · Member ·

    Hi… I have just put back the logo back online…. Thanks :) been trying with different px sizes but still not solving the issue…. :( the recommended was 300pn x 150 px which i did so but it still shrunk :( thanks so much for your help!

  • Unknown's avatar
    helper-heroponriki · Member ·

    Thanks for that! I was able to replicate the problem.

    I reported this to the theme team, but since this theme is not made by us (it’s made by Graph Paper Press) it may take a bit longer to get this bug resolved.

    In the meantime if you have the ability, you could create a header image that integrates your logo on top of your existing header and use that without displaying the site title and tagline instead.

    I don’t have any timeframe as to when this will be addressed, but you can follow along with the public GitHub issue here for any updates:

    https://github.com/Automattic/themes/issues/4365

    Thanks!

  • Unknown's avatar
    petitexplorersonline · Member ·

    Thank you for helping to bring this up to the theme creator. :)
    Appreciate the great help! :)

    Will keep a lookout. hope they can get it resolved soon :) Thanks much!

  • Unknown's avatar
    petitexplorersonline · Member ·

    still no updates to the request :(

  • aleone89 · Staff ·

    Hello there,

    Many thanks for reaching back out.

    Rest assured this is on our radar as we have flagged this via the above GitHub link.

    We’re not able to give an ETA as to when this will be resolve, so we really appreciate your patience as we work through this.

    In the meantime, please do let us know if we can be of any further assistance.

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