Logout Everywhere

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  konekodemon · Member · Apr 25, 2022 at 11:15 am

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  How do I logout of all devices at once? Someone has hacked my account and I did change my password but I’m sure they’re still logged into my account. So, I need to logout of all locations.

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  staff-blorbo · Staff · Apr 25, 2022 at 5:44 pm

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  Hi, I don’t see any malicious activity or WordPress.com sites under your account here.

  Would you please share the URL of the site you’re referring to, and why you feel it may have been hacked?

  Once we know the URL of the site you’re referring to, we should be able to help or at least direct you to the folks who can.

  Or, if you’re referring to sailormoonnews.com as you did at https://wordpress.com/forums/topic/hacker-14/ that is a self-hosted WordPress.org site, which we can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures and start backing up your site.

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  konekodemon · Member · Apr 30, 2022 at 11:26 pm

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  Someone on sailormoonnews.com had been posting as me and getting me into trouble. They have even made others believe I am the hacker.

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  supernovia · Staff · May 1, 2022 at 1:29 am

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  Sorry to hear it! Here’s a guide for cleaning that up:
  https://wordpress.org/support/article/faq-my-site-was-hacked/

  And for securing it:
  https://wordpress.org/support/article/hardening-wordpress/

  And, then you can also start backing up your site:

  Jetpack Backup

  Just noting too, if you want to host the site with us, we do provide security as well as maintenance, backups, and direct support with our Pro plan. It’s a good option if you just want to run your site and not have to worry about taking care of the technical side of things. Let us know if you have questions.

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  konekodemon · Member · May 2, 2022 at 1:59 pm

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  It’s not my site and I already reported to the owner and they wouldn’t do a thing.

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  helper-heroponriki · Member · May 2, 2022 at 2:50 pm

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  Again, we can only help with sites hosted here at WordPress.com. We have no access or ability to do anything on sites not hosted with us.

  To clarify there are three different “WordPress” at play here:

  1. The free, open-source WordPress software which powers your website.
  2. WordPress.org which is the open-source project that works on the WordPress software and where you can get the software for free to use on your own hosting provider.
  3. WordPress.com which is a managed hosting provider of the WordPress software and where you’re posting for help now.

  Unfortunately, if the site owner won’t do anything, there’s not much else you can do here. Best of luck.