Looking for contact info regarding a purchase made.
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I am looking to speak to someone regarding a transaction for services. The email that came with the order, which included a ‘Happiness Engineer’ appearing ready to help, the contact site on WordPress and Automattic Inc, all point to what seems like a public forum?
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Hi,
I’d be happy to look into this for you. I don’t see any purchases on the account you are contacting us from. Was the purchase made using a different WordPress.com account? Did the email you received confirm a purchase had been made?
Let me know and we’ll go from there.
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Aloha mcgendraft, WordPress.com does not have phone support. If you have questions, you have several options:
- WordPress.com Support Forums – https://en.forums.wordpress.com/
- Contact page – https://wordpress.com/help/contact
- Live Chat – https://en.support.wordpress.com/live-chat/
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