Looking for Sales info
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I am considering moving my site to WordPress Business but the only contact/support information is for people who already have sites under those paid accounts. Does anyone know how to email or preferably call a live body for questions before I buy? I have tried the FAQ already and features pages but it does not answer all of my questions. The forums I found when I searched said WordPress didn’t even offer eCommerce so obviously that info is out dated.
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There is no phone support.You can email Staff at support@wordpress.com
See here for details of all 3 plans http://store.wordpress.com/bundles/
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Store > My Upgrades
Your billing history will be at Dashboard > Store > Billing History
Your options for payment are found here http://en.support.wordpress.com/payment/Note that the free plan and the Premium plan do not allow you to upload your own themes or plugins. WordPress.com blogs cannot be equipped for eCommerce transactions unless they have the Business upgrade. https://en.forums.wordpress.com/topic/ecommerce-is-now-available-on-wordpresscom?replies=1
If you need a site that requires a custom theme or plugins — e.g., if you want to be able to sell things directly from your site, or if you want to install discussion forums — a self-hosted WordPress site might be right for you. WordPress.org offers free software that you can install on a web server. You can upload and install themes and plugins, run ads, and edit the database. Learn about the differences here. http://support.wordpress.com/com-vs-org/
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If you have specific questions that TT hasn’t answered, just post them here. Obviously don’t put any financial data in public.
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