Looping a hero video

• 

  vincentjdal · Member · Sep 5, 2022 at 9:29 pm

  • Copy link
  • Add topic to favorites

  How can I loop a hero video on my home page?

  I don’t have a site linked to this WordPress.com account

• 

  staff-ozmodiar · Staff · Sep 6, 2022 at 3:31 pm

  • Copy link

  Hi,

  What is the URL of the site you are trying to do this on? We’ll be happy to take a look and see if we can help.

• 

  vincentjdal · Member · Sep 7, 2022 at 2:53 pm

  • Copy link

  Thanks for getting back to me!

  Here is the site URL: https://diegoforallneighbors.com/en/

• 

  staff-ozmodiar · Staff · Sep 7, 2022 at 4:31 pm

  • Copy link

  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost. In your case, this appears to be GoDaddy.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

• 

  staff-ozmodiar · Staff · Sep 7, 2022 at 4:32 pm

  • Copy link

  However…

  Allow me to use this opportunity to say that if you WERE hosted here at WordPress.com, you would have access to 24/7 WordPress specific assistance from a world-class support team and we could likely get this sorted out for you.

  https://wordpress.com/pricing/

  We have a guide to help move your site to WordPress.com here and our support team can also assist:

  https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/

  Please let us know if you have any questions about WordPress.com, our plans, or our features.