Lose domain

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  lottiemurphy212 · Member · Dec 22, 2018 at 3:42 pm

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  Hi, I missed my expiry email for my domain and now my website http://www.lottiemurphy.com and emails are down. I would like to get this back ASAP, please can I renew my domain now and get it back? Thanks, Lottie

  The blog I need help with is: (visible only to logged in users)

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  lottiemurphy212 · Member · Dec 22, 2018 at 3:43 pm

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  Please notify me ASAP if this is possible?

  Lottie

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  themagicrobot · Member · Dec 22, 2018 at 4:14 pm

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  It would be a good idea to enable auto renew as you let the same thing happen last year. The domain is again in the redemption period and hopefully can be recovered if you pay the extra charges now due. This thread has already been tagged for staff. Meanwhile see:

  Domain Expiration

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  lottiemurphy212 · Member · Dec 22, 2018 at 4:37 pm

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  Hi, yes I know so annoying I did set reminders but didn’t see them and then I think the card I have on file expired as I have a new one. As I’m in the redemption phase can I please pay the charges ASAP so I can get the site and my emails back up and running? Thanks, Lottie

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  supernovia · Staff · Dec 22, 2018 at 9:55 pm

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  @lottiemurphy212 sorry you lost the domain again! We sent an invoice for the domain renewal and redemption fees — in fact I accidentally double clicked the send link so it may have gone out twice, but it’s just one invoice.

  Please respond here in this thread once that’s paid so we can take the next steps. Thanks!

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  lottiemurphy212 · Member · Dec 23, 2018 at 8:00 am

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  Hi there, I have no way paid that invoice. Thank you. Please let me know when everything is recovered. Thanks, Lottie

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  lottiemurphy212 · Member · Dec 23, 2018 at 8:00 am

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  That was meant to say now not no way.

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  fstat · Staff · Dec 23, 2018 at 9:03 am

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  Hi there,

  Thank you for your payment. I have already begun the recovery process and I’ll let you know as soon as your domain is restored.

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  lottiemurphy212 · Member · Dec 24, 2018 at 12:50 pm

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  Hi, do you have any updates on when my domain will be restored so my website can go back up and emails. Thanks, Lottie

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  jenlynnemc · Staff · Dec 24, 2018 at 2:55 pm

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  Hi @lottiemurphy212,

  Great news! Your domain lottiemurphy.com is now active and your website is live. :)

  If you have any other questions let us know.
  Thanks