Lose my backup code

• 

  houdinixp · Member · May 27, 2017 at 10:03 pm

  • Copy link
  • Add topic to favorites

  Hi,

  I my name is sebastien, i got an account and i lost my code
  and i had to give my phone back to my employer before i can change the number.

  my username is slafontaine, and the attach email address is (email visible only to moderators and staff).
  the site is : https://houdinisadventure.wordpress.com/

  can you help me or send me the backup code list on my recovery email.

  thanks

• 

  timethief · Member · May 27, 2017 at 10:10 pm

  • Copy link

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  gemmacevans · Member · May 29, 2017 at 8:11 am

  • Copy link

  Hi houdinixp,

  I’ve sent an email to the email address we have on file that account. I’ll follow up with you there about the next steps.

  Thanks!