losing the 'wordpress' from address

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  carolinebobby · Member · Sep 30, 2014 at 11:45 am

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  I don’t really comprehend techno language, so forgive me! I want to get my postcardsfromthewindowledge blog to drop the wordpress from the address. I have done this withe my other blog with you, carolinacooksforyou.com but I can’t remember how. I appreciate its an’upgrade’ but need you to tell exactly how to do that, step by step, if you wouldn’t mind! Thank you kindly, Caroline

  The blog I need help with is: (visible only to logged in users)

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  jastoian · Member · Oct 1, 2014 at 1:39 pm

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  Hi Caroline,
  Here are some step by step instructions for registering a custom domain with us:

  Register a New Domain

  Please let me know if you need any further assistance.

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  jastoian · Member · Oct 3, 2014 at 8:02 pm

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  Caroline,
  Were you able to complete your upgrade with the steps I provided or do you need any further help?

  Have a great weekend!
  Julie

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  carolinebobby · Member · Oct 3, 2014 at 8:22 pm

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  this is crazy! I’ve sent you an email saying I’m still stuck… which I’m waiting for a response to…

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  jastoian · Member · Oct 3, 2014 at 8:23 pm

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  I apologize for the confusion. Our email and forums are separate systems. I will track it down and get back to you very shortly!

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  jastoian · Member · Oct 3, 2014 at 8:42 pm

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  I’m not finding it in our system, and it seems like your blog is redirecting to the custom domain (meaning it’s dropped the .wordpress from the address).

  Do you need any further help?

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  carolinebobby · Member · Oct 3, 2014 at 8:55 pm

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  ok, I’ll say again.
  I’m still confused.
  I am trialing an upgrade to something called Premium. It says it is $99 annually. I am not sure, if all I want to achieve is the .com address- losing the wordpress in my address, if I have to pay so much? I seem to remember that somehow I achieved the same thing with my carolina cooks for you site, for a smaller fee, but I can’t remember how that worked??

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  jastoian · Member · Oct 4, 2014 at 1:04 pm

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  Caroline,
  Okay, I can help you with this. Yes, you can just drop the .wordpress without the whole premium upgrade. A custom domain is $18.00 annually. I checked your account and you can go ahead and cancel the free trial. You purchased your domain and mapping separately, so it should remain even after you cancel the trial!

  Just click on this link, and hit cancel under the free trial.

  https://postcardsfromthewindowledge.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Please let me know if you need help,
  Julie