Loss of DNS address

  • Unknown's avatar

    One of my blog sites (TarsnakesTouring – tarsnakes.com.au) has disappeared and I’m getting the screen message “tarsnakes.com.au’s server DNS address could not be found”. I have other WordPress blogs which I can access, however, this one was set up by a former work colleague, who I can no longer contact. Anyway, I’d like to be able to access all my content so that I can move it to one of my other sites or in some way save the content of years of blogging. Any help would be appreciated. I can be contacted by email at (email visible only to moderators and staff)
    Cheers Jules.

  • Unknown's avatar

    No Domain Mapping Found

    There is no wordpress.COM domain mapping upgrade for tarsnakes.com.au.

    http://www.whoishostingthis.com/?q=tarsnakes.com.au reports tarsnakes.com.au is not registered yet.

    WHOIS Lookup reports this:
    Domain:
    tarsnakes.com.au
    Registrar:
    VentraIP Wholesale
    Updated Date:
    2017-08-06
    Status:
    serverHold (Expired)
    serverUpdateProhibited (Expired)
    Name Servers:
    ns1.hosting-services.net.au
    ns2.hosting-services.net.au
    ns3.hosting-services.net.au

  • Unknown's avatar

    Hey timethief
    Thanks so much for your input. I can now get some help to get this sorted.
    Cheers tarsnakes Sent from my iPhone

  • Unknown's avatar

    OK, one more question. If the domain name has expired etc, is the blog content still somewhere within WordPress and can I retrieve it somehow?
    Cheers Jules (tarsnakes)

  • Hi Jules,

    There are two flavours of WordPress. You are in the forum for WordPress.com, but your domain was being used by a site using the self-hosted version, called WordPress.org.

    While WordPress.com is a hosting platform, WordPress.org is just software that you can install on your own server, or the server of a hosting provider. So your content, if it still exists, is on the servers of the hosting provider where you used to host that domain. But it was never on our servers and we have no access to it.

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