Lost acces to my account

  • Unknown's avatar
    skotojsaesken · Member ·

    Hey,
    I have locked myself out from my first account. My username is reginadk, and my old mailadresss: (email visible only to moderators and staff) isn’t working anymore. I had another mail called (email visible only to moderators and staff) but today I tried to make a homepage and made a new account with that mail, and now I can’t access my other account. I have just changed the new accounts mail, but I still can’t enter my other account.

    What can I do?

    I’m locked in at my old account (as you can see) via my iphone.

    I need to find out how to access my old account via normal login on a laptop.

    Hope you can help. Thanks..

    Bolette

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    kruttikaphalke · Member ·

    Hi there ,

    Hope the following link helps you.

    Recover Your Account

    Thank You.

  • fstat · Staff ·

    Hi Bolette,

    If you don’t have access to the email address associated with the account, in order to regain access to it, we’ll need one of the following things:

    * A transaction ID for any upgrades purchased for the account

    https://en.support.wordpress.com/transaction-id/

    * The WordPress.com account activation link, which we sent to your email address when you first registered with us. If the email you received included a confirmation button instead of a link, you can copy the activation URL by right-clicking on the button and selecting “€œCopy Link Address” (this text may slightly vary, depending on your browser).

    You can read more about our Account Recovery options and policy here:

    Recover Your Account

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