lost access

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  topdogpawn · Member · Aug 20, 2020 at 8:31 pm

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  I had access to the files to edit our webpage and I can not get back in and I don’t know what happened.

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  kokkieh · Staff · Aug 21, 2020 at 9:50 am

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  Hi there,

  Are you speaking of http://www.top-dog-pawn.com/?

  That site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support at your hosting provider directly for help with this – access to the files themselves via FTP is under their control.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/