Lost access of WordPress.com

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  zeyuxia · Member · Jun 9, 2023 at 5:19 pm

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  Today I logged in WordPress using (email visible only to moderators and staff), however, it says I need a 2FA code from app to continue.

  I have gone through my email inbox, and found I have not registered an account at WordPress.com before, but I do used to have the ‘s4kura0ne’ username in other services.

  Just wondering if I can regain control of this account, or how can I delete this account to create a new one.

  Self-declared URL: wordpress.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-95percentghost · Staff · Jun 12, 2023 at 2:02 pm

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  Hi there, just to check – are you referring to trying to log in on WordPress.com in particular, with the username s4kura0ne ?

  Normally if WordPress.com asks you for a 2FA code, then you would have used that specific email address you mentioned to create an account; and you would have had to set up 2FA manually as this is not something that can be set up by anyone other than you:
  https://wordpress.com/support/security/two-step-authentication/

  Do you have any 2FA app on your device which you can use to log in and review your account details?