Lost access to breakthedivide.net website

  • Unknown's avatar
    breakthedividefoundation · Member ·

    Hi, I accidentally disconnected Jetpack from the WordPress account, so now the website has disappeared from the ‘my sites’ tab and it is not accessible to edit anymore. Furthermore, it seems like the purchases made (such as account upgrades) are also gone. I’ve attempted reconnecting Jetpack from online forum posts, but the Jetpack tab in my dashboard doesn’t lead to anywhere other than a prompt saying to ‘upgrade plan.’

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I checked your domain, and it appears Jetpack is not connected at the moment. Could you try the steps here to reconnect Jetpack and see if that solves the issue?

    If it doesn’t, please post on the Jetpack support forum here so the Jetpack support team can help you with this. We help with WordPress.com sites in this forum, so you’ll want to post over there to get help with Jetpack.

    Regards

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