Lost access to my account
-
I want to continue posting on my video blog,— AskDrBarken
The blog I need help with is: (visible only to logged in users)
-
Hi drbarken
If you have forgotten the password, you can reset it to a new one using the Lost Password Form using your user name/email address
In case you don’t remember the email address or username as well, you can try recovering your account using the Account Recovery Form
For more details, you can refer to the Account Recovery support document https://en.support.wordpress.com/account-recovery/
Hope this helps!
-
I want to continue posting on my video blog,— AskDrBarken
This site http://drbarken.wordpress.com/ has not been updated since March 28, 2009 which begs the question: Exactly what is the URL of the site you are referring to?
-
To save you time you can type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site so you know where to post for support.
We provide support only for sites hosted on WordPress.COM servers. You could be posting to the wrong support forum. To be clear we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
@shridevibhat
As you want to answer questions here you must have a clear comprehension of the differences between wp.com hosted sites and wp.org sites and you must confirm the URL and hosting before you answer any thread here. Please read this support doc: WordPress.COM Volunteers. -
@timethief Thanks. I am well aware of the difference. The user has clearly mentioned the URL of the blog that they need access to. Hence my response.
-
This site http://drbarken.wordpress.com/ has not been updated since March 28, 2009 which begs the question: Exactly what is the URL of the site you are referring to?
-
I also did a Google search for AskDrBarken and located this site https://as-kdr-barken.blog/
-
-
-
The user has clearly mentioned the URL of the blog that they need access to.
The topic of this post says the OP lost access to their account. If they can post in the forums they are logged into this account, so it’s safe to assume they’re not asking for help with this account and the site, drbarken.wordpress.com – the forum only shows sites connected to the account a user is currently logged into.
Many people also don’t pay attention to the site that’s selected when they create a thread, so it’s always a good idea to confirm what site someone actually needs help with as @timethief did above. This is especially important with threads like these, as we often get account recovery requests for self-hosted sites, in which case the links you gave in your first reply will not help them.
-
- The topic ‘Lost access to my account’ is closed to new replies.