Lost access to my account because of 2-step verification

paulinebouveau · 2025-11-28T05:39:28+0000

Forums / Lost access to my account because of 2-step verification Lost access to my account because of 2-step verification paulinebouveau · Member · Nov 28, 2025 at 5:39 am Copy link Add topic to favorites Hi, I can’t login to my admin website https://paulinedesiles.wpcomstaging.com/, as I have 2 factors authentification, but not access to my number phone anymore as I move abroad and lost that number. I don’t have either the backup codes they asked in plan B. So I’m kind of lost, I can I do to get acess to my admin board and manage my website ? The blog I need help with is: (visible only to logged in users) Log in or create an account to reply Log in Sign Up

paulinebouveau · Member · Nov 28, 2025 at 5:39 am
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Hi,

I can’t login to my admin website https://paulinedesiles.wpcomstaging.com/, as I have 2 factors authentification, but not access to my number phone anymore as I move abroad and lost that number. I don’t have either the backup codes they asked in plan B. So I’m kind of lost, I can I do to get acess to my admin board and manage my website ?

The blog I need help with is: (visible only to logged in users)