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Forums / Lost access to my second account

Lost access to my second account

  • Unknown's avatar
    jimhudson2014 · Member · Dec 12, 2024 at 9:11 pm
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    Every couple of years I try to regain access to my other WordPress account.

    It recognises no email I have ever used.

    It’s not a password problem.

    The account I used is called
    architectureinberlin.wordpress.com

    It is not linked to the one I’m posting from here (jimhudson2014, betavilleblurb)

    Please don’t reply if you’re going to suggest using a different email address. I have only had two in the past 20 years, and the ‘lost’ account responds to neither of them.

    I keep getting comments (inexplicably sent to my current email address) to moderate comments.

    If you understand how this glitch might work, please do reply!

    Many thanks

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jimhudson2014 · Member · Dec 12, 2024 at 9:19 pm
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    To correct the line WordPress added at the bottom

    betavilleblurb.wordpress.com is NOT the blog I need help with, obviously.

    Thanks

  • Unknown's avatar
    justjennifer · Member · Dec 13, 2024 at 7:11 am
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    It looks like the account attached to that site architectureinberlin is https://architectureinberlin.wordpress.com/author/jimnkatie/

    Did you try sending yourself a log-in by email link from the WordPress.com log-in page? IMPORTANT: You’ll need to first log out of this account (jimhudson2014) before doing that.

  • Unknown's avatar
    jimhudson2014 · Member · Dec 13, 2024 at 11:08 am
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    Hi Jennifer, thanks for replying.

    I tried that, and it sends an email to my other email account. However, the link it sends opens up an empty WordPress account (no sites, no activity) called HudsonsCakes (something my wife used to run from the same email account). No sign of my architectureinberlin site.

    Any other thoughts? It seems to be an actual fault, does WordPress have any employees who might be able to help that you know of?

    I’ve copied all the content and am happy to set up elsewhere (Blogspot?) but would still need to close this one down to avoid confusion.

    Thanks, Jim

  • Unknown's avatar
    staartmees · Member · Dec 13, 2024 at 11:42 am
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    The email address is the unique identifier on the wordpress.com platform, so 2 wordpress.com accounts can’t have the same email address.

    Completely log out from current jimhudson2014 and log in with the username (not an email address!!) jimnkatie, this definitely brings you to your site architectureinberlin.wordpress.com

  • Unknown's avatar
    justjennifer · Member · Dec 13, 2024 at 1:10 pm
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    Adding one other thing here. If you are able to log in to the jimnkatie account, after you are logged in, go to the Global Dashboard. My Blogs ‹ WordPress

    It might be that when you log in to jimnkatie, you are immediately taken to the primary website associated with that account. The Global Dashboard lists all sites under that same account. If you see it in the Global Dashboard, you can make architectureinberlin the primary website in your account settings.

  • Unknown's avatar
    justjennifer · Member · Dec 13, 2024 at 2:18 pm
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    Sorry, pasted the incorrect link for the Global Dashboard.

    You want to see ALL sites, not just the visible sites.

  • Unknown's avatar
    jimhudson2014 · Member · Dec 15, 2024 at 2:59 pm
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    Thanks, will try this!

  • The topic ‘Lost access to my second account’ is closed to new replies.

Tags

  • account
  • other user
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 7 replies
  • Last activity 1 year
  • Latest reply from jimhudson2014

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