Lost access to my site

  • Unknown's avatar
    nussmueller · Member ·

    hi!
    In 2008 I created a site. bueroaugenbluten.wordpress.com
    I also created 2 factor authentication.
    I thought i have deleted it years ago, now i found out that it’s still online.
    I want to delte it!

    I wanted to login (as i have the email and password and the same phone number) but I can’t because I have lost the 2factor Keys. The sms to my Phone number doesn’t arrive… The last digits of my phone number that are shown when I order the sms are right.

    How can i reach out for an Admin to close this site?

    I now created a new account to come here in the forum to find a solution.

    PLEASE help me.

    THNX

  • staff-doublebassd · Staff ·

    Hi there,

    I have sent a single authorization code to the email associated with the account so that you can temporarily disable two-step authorization and regain access to your account.

    Please let me know if you have any other questions or issues.

    Thanks!

  • Unknown's avatar
    bueroaugenbluten · Member ·

    Dear Darnell!

    THANK YOU SOOOOOOOO much!
    You don’t know how much you helped me!

    Have a great evening!
    THAT WAS AWESOME…

    Tom

  • staff-doublebassd · Staff ·

    You’re very welcome!

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