Lost access to my webiste

• 

  hashupe1 · Member · Nov 9, 2020 at 4:17 am

  • Copy link
  • Add topic to favorites

  Suddenly it seems I lost access to edit my website https://haruka-2is-hoshi.com/ from my page on WordPress.
  When I click “My Site,” it shows “You don’t have any WordPress sites yet.”
  I own only one account for WordPress, and I’m sure that I created my page on WordPress. What’s wrong with it?

• 

  mishkausa · Member · Nov 9, 2020 at 5:15 am

  • Copy link

  Hello @hashupe1!

  It looks like you website is not hosted on wordpress.com. The best way is to look up the info on the host here – who.is.

  Your site is using the open-source WordPress software (from WordPress.org) but hosted on allwebnow.com

  Because WordPress.com and WordPress.org are two separate entities, volunteers or staff cannot help with editing/ accessing files or data for sites that are hosted elsewhere. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  The best way is to reach out for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

  I hope this helps!