lost access to my website!!!

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  motticfbc4c86dd · Member · Jan 21, 2019 at 9:17 am

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  Dear Team of WordPress, please help. We have created a website on WordPress platform a while ago and yesterday all the automatic logins were cleaned and now I cannot log back in as I don’t even know what account we have made the admin of the website! We have multiple accounts belonging to the company so it really is quite difficult to work out which one was the admin. Please just help me to establish what account this is the admin. Our website is http://www.wellbelabs.com
  Please help asap. Thank you in advance

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  arvindsinghu · Member · Jan 21, 2019 at 11:03 am

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  Hi @motticfbc4c86dd,

  Your site wellbelabs.com is using the self-hosted version of WordPress.

  These forums are for WordPress.com hosted sites only :) https://en.support.wordpress.com/com-vs-org/

  You can check this Article to reset your password or to create a new Admin user
  How to Change Your WordPress Password using phpMyAdmin ,

  How To Add An Admin User In WordPress Using FTP.

  Thanks !!!