Lost Access to our website.

  • Unknown's avatar

    Unable to access our website. when we login it says : There has been a critical error on this website. Please check your site admin email inbox for instructions.

    nothing in email either.

    can someone help

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there:

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    Pulling up your website, I’m showing that it’s loading just fine:

    If you’re still having trouble, you should reach out to your host GoDaddy for help with this. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem.

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope that helps!

  • The topic ‘Lost Access to our website.’ is closed to new replies.