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Forums / lost access to rest password and login

lost access to rest password and login

  • Unknown's avatar
    wittem · Member · Feb 14, 2025 at 8:03 pm
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    I have been updating the site with blogs on and off for 5 years, and I find that even though my save password works, It says i need to reset password to login. Ok fine I send link to reset and i never get a password to the email it is supposed to be associated. I can get support since it was free so no transaction ID and I don’t have the email when it was setup years ago.

    WP.com: Yes
    Jetpack: No
    Correct account: No

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    wittem · Member · Feb 15, 2025 at 2:55 am
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    I used a username (not an email address) for this login for the packetized WordPress.com blog. I can log in with the Google password manager’s supplied username/password (but it tells me that for security reasons, I need to reset my password), but when I try, I cannot get it to email me to reset my password. And yes, I’ve been through my email looking at spam folders etc. Once I get access a good lesson learning is to configure dual auth and a backup email…

  • Unknown's avatar
    staartmees · Member · Feb 15, 2025 at 7:14 am
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    You are simply logged in to the wrong account. Log out from current wittem and log in again using the username miwitte – https://wordpress.com/forums/users/miwitte/.

    Et voila, problem solved.

  • Unknown's avatar
    wittem · Member · Feb 16, 2025 at 3:25 pm
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    That’s my problem. If I log in with Miwitte with my password, it successfully authenticates, but it tells me that I must change my password for security reasons. When I try to send a password reset, I never get it to my registered email, (email visible only to moderators and staff) and yes I’ve checked all my spam folders. So, my password is working, but WordPress is making me change it, and I cannot receive the password on my registered email. I need to know if it is sending the reset password to my email or not (or a different email?)

  • Unknown's avatar
    staartmees · Member · Feb 16, 2025 at 4:02 pm
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    You are still logged in to the wrong account! So again: Log out from current wittem and log in again using the username miwitte – https://wordpress.com/forums/users/miwitte/.

  • Unknown's avatar
    pinkimishralkoe · Member · Feb 17, 2025 at 7:52 am
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    Hey

  • Unknown's avatar
    wittem · Member · Feb 17, 2025 at 10:11 pm
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    Ive posted a few responses but they are not showing up

  • Unknown's avatar
    wittem · Member · Feb 17, 2025 at 10:17 pm
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    Again, I can only post to the forum using this username. If I try to log in to Miwitte, I get this error, and the reset password or send link email never arrives. Your account has been blocked as a security precaution. To continue, you must reset your password.

  • Unknown's avatar
    wittem · Member · Feb 18, 2025 at 8:48 pm
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    I guess my question is, “Is my miwitte account and my wittem account still have the same email? (They were both created using the same email address) That’s the only thing I can think of as to why the reset password and login link are not getting to me.

  • The topic ‘lost access to rest password and login’ is closed to new replies.

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  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 8 replies
  • Last activity 10 months
  • Latest reply from wittem

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