Lost access to site

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  819rcacs · Member · Sep 25, 2021 at 7:17 pm

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  We lost access to site.
  I tried to add another Administrator to the WordPress site and have now lost access to the website. Please help How do I get help from WordPress with this

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  aleone89 · Staff · Sep 27, 2021 at 11:31 am

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  Hello there,

  It looks like this site is hosted with with Bluehost, which is a bit different to hosting a site on WordPress.com

  For help gaining access to this site, you would need to reach out for help here: https://www.bluehost.com/help

  I hope this helps!