Lost access to site – Fatal Error message

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  bdmtunstall · Member · Jul 8, 2018 at 10:32 pm

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  Never had any problems with the site over the years but have now lost access. No recent posts but noticed a recent wordpress update. Hoping there is help out there. Thanks

  Fatal error: Cannot redeclare getddroi() (previously declared in /homepages/3/d413619602/htdocs/wp-content/themes/imbalance/header.php:49) in /homepages/3/d413619602/htdocs/wp-content/themes/imbalance/header.php on line 51.

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  ravichahar · Member · Jul 9, 2018 at 1:17 am

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  Hey bdmtunstall,

  It seems you have a self-hosted WordPress website. Please share the link to the website you want help with.

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  bdmtunstall · Member · Jul 9, 2018 at 9:24 am

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  Thanks
  http://www.bruus.co.uk

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  kokkieh · Staff · Jul 9, 2018 at 10:17 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software. We cannot help with this in the WordPress.com forums.

  Please post in the self-hosted WordPress forums instead for help:

  https://wordpress.org/support/

  Based on that error message the problem is most likely with your site’s theme, so you can also consider contacting support for that theme directly.

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  bdmtunstall · Member · Jul 9, 2018 at 1:44 pm

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  thanks

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  staff-zinnia · Staff · Jul 9, 2018 at 4:03 pm

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  No worries – We’re always glad to help!